Express delivery (1-2 working days) is available at checkout for an extra £5. If you wish to return an item, please let us know as soon as possible and send it back to us within 14 days of receipt. Because all our baskets are handmade from natural materials there may be some variation in size and colour. If you need to fit a specific space, please contact us to check measurements.Rattan is an extremely durable material and easily cleaned. Dust can be removed with the brush tool of your vacuum cleaner and more stubborn dirt can be washed off with water or mild soap solution. Allow baskets to dry thoroughly.Rattan is a climbing palm that closely resembles the stem of a rose. It grows from the forest floor, using trees as support, and is typically harvested when it is a few years old. Because the trees in natural forests are left standing when rattan is harvested, it can be sustainably produced.Greywash rattan is naturally cured which gives it a lustrous grey colour and makes it weather resistant. A naturally occurring mineral found in the soil in some areas is key to the curing process. The rattan is soaked for up to a month in dark mineral pools while villagers carefully turn them at certain points in the process.
